Home / Discover Monge / Code of Ethics and Whistleblowing
The mission of Monge is to produce while always respecting the business context, in terms of:
The Direction of Monge identifies in the Integrated Policy the main instrument to manage its Management System of Quality, Security, Medioambiente and Energy, in a perspective of continuous improvement of its performance.
Monge adopts the Código Base de la ETI, which promotes good practices related to labor conditions.
El Grupo Monge is the most important productive and industrial Italian company in the food sector for dogs and cats, tanto seca (dry) como húmeda (wet).
Founded in 1963 in Monasterolo di Savigliano (CN) thanks to the vision of its founder, Baldassare Monje - the first producer in Italy of wet food for company animals - today the group is present in more than 80 countries and is the industrial partner of large commercial groups, especially in the sector of the Large Distribution Organization.
The company's commitment has always centered on the product, from the selection of the best quality raw materials to the guarantee of the highest standards of hygiene, security, and quality throughout the productive cycle.
Over the years, the Group has grown thanks to the strategic vision of three generations of the Monge family, who work day by day in the company, together with the dedication of all its staff and collaborators.
Together we form the Gran Familia Italiana del Pet Food, with the objective of developing a business project based on solid values:
• respeto y responsabilidad,
• integrity and sobriety,
• passion for research and innovation,
• y la voluntad de ofrecer siempre un producto excellente, que garantice el bienestar animal.
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El desarrollo y la vision ética del Grupo Monge
The evolution of the last years has led Grupo Monge to operate in multiple contexts in continuous and rapid transformation.
This document has the objective of reaffirming the Group's ethical vision and expressing with clarity the principles and values that are recognized and shared.
In addition to formalizing already consolidated aspects, this Code of Ethics constitutes a practical guide to facilitate decision-making and the implementation of coherent actions with a culture based on responsibility, legality, transparency and the creation of long-term value, both for Grupo Monge and for all its interlocutors.
The document also makes official the adherence of Grupo Monge to the standards and good practices of the Ethical Trading Initiative (ETI), an association of companies, unions and voluntary organizations that share the commitment to improve labor conditions in the entire supply chain.
In particular, Grupo Monge respects and strictly applies the 9 basic principles of the ETI Code:
The use of the ETI Code is voluntary, but Grupo Monge, aware that a healthy and peaceful work environment is a key success factor, adopts its principles in its entirety.
El Código ETI forma parte integrante del presente Código Etico adopted por Monge SpA and se adjunta al mismo.
Its fulfillment is of the utmost importance to guarantee the correct functioning, reliability, reputation and image of Grupo Monge, as well as the satisfaction of clients and, in general, all the factors that contribute to the success and future development of the company.
At the base of the Code of Ethics is the irrevocable principle of respect for laws and regulations in force.
Es deber de todo miembro del Grupo Monge, en cualquier lugar donde opere, respectar dichos contenidos.
In case of discrepancy between the principles of this Code of Ethics and the Italian regulations or the country in which the Group operates, the strictest provisions will always apply, as contained in the Code or the local legal order.
The Code is addressed to:
The principles expressed here represent a common and non-negotiable base of values, which should guide the conduct of all recipients in the exercise of their functions.
Las sociedades controlled by Monge & CSpA receive and adopt this document. En caso de que, por razones legales y organizativas specificas, una sociedad controlada requiera introducir códificaciones, estas morden estar siempre alineadas con los principios y norms de behavior previsto en el Código Etico.
A través de su Consejo de Administración y del Organismo de Vigilancia (established conforme al art. 6 del Decreeto Legislativo italiano 231/2001), Monge & CSpA guarantees:
Each employee or collaborator of Monge & CSpA and of the controlled/relacioned societies must:
Frente a terceso que se relacionen con Monge & CSpA y sus sociedades, los empleados tienen el deber de:
Monge & CSpA has constituted an Organismo de Vigilancia (conforme al art. 6 del Decreto Legislativo 231/2001).
In addition to the functions established by law, the body must:
With the aim of facilitating the reporting of possible breaches of the Code, Monge & CSpA has made available adequate and accessible communication channels with the Vigilance Organism.
El respeto del Código Etico forms an integral part of the labor relationship.
Its compliance constitutes an essential contractual obligation for the employees and collaborators of Monge & CSpA and its societies.
The violation of the principles contained in this Code is considered:
Sanctions will be applied with coherence, uniformity and impartiality, in proportion to the seriousness of the infraction, and they will be able to include compensation for the damages caused.
For collaborators and third parties, the fulfillment of the Code of Ethics constitutes an essential requirement to establish and/or continue the professional relationship with Monge & CSpA.
The history of Grupo Monge is a family history, with principles and values that have inspired the company since its creation.
Its application evolves constantly to respond to the changes, innovations and complexities that accompany the growth of the Group.
This Code of Ethics is the occasion to reaffirm it in its updated version and disseminate it among all recipients:
Todos los empleados, consultores, providers, socios comerciales de largo plazo y cualquier persona que tenga relaciones con el Grupo Monge deben respectar estos principios éticos.
A conflict of interest is a situation, real or potential, in which a secondary interest of a person linked to Grupo Monge interferes—or could interfere—with the primary interest of the Group, in which that person has duties and responsibilities.
In the performance of their functions, the employees and recipients of the Code must refrain from activities contrary to the interests of Grupo Monge.
El Grupo respects the right of each person to participate, outside the hours and place of work, in legal activities and compatible with their contractual obligations, as long as they do not harm the image or prestige of Monge.
The recipients of the Code must avoid any activity that may represent or appear to be a conflict of interest with the Group, interfere with their ability to make objective decisions or derive a personal advantage of business opportunities known through their functions.
En caso de conflicto, los empleados deben comunicarlo immediately to the Dirección de su área y al Organismo de Vigilancia, y abstenerse de participar en actividades relacionadas.
If a possible conflict is identified, this must be notified to the Vigilance Organism, which after the corresponding analysis will present its conclusions to the Directorate or, if necessary, to the Administrative Council, to decide on authorization or no activity.
Examples of conflicts of interests:
El Grupo Monge pursues excellence in quality, promoting health, safety and innovation for the full satisfaction of its clients.
With this end, also in collaboration with research organizations and accredited laboratories, he works every day to make products of the best quality available to clients and their animals.
El Grupo Monge adopts and continuously applies a system of procedures that permit the monitoring and control of:
a) the raw materials,
b) the production process, and
c) the distribution of the product,
in accordance with the current regulations and internal standards of the Group.
The quality y security de los productos Monge están siempre:
Management systems adopted by Monge & CSpA.
Certifications obtained
Control de materias primas y proceso
Todas las materias primas destinadas a la producción deben cumplir strictos requisites de calidad y seguridad.
El abastecimiento is realized only through qualified providers.
Los controles se llevan a cabo durante todo el ciclo productiveo y se confían tanto a laboratorios internes certificados como a laboratorios externos acreditados.
Monge & CSpA holds that a responsible advertising communication can help the consumer to take appropriate purchase decisions and understand the importance of correct and healthy food for animal welfare.
Por ello, la communication de Monge:
La lógica de mercado seguida por el Grupo nunca debe, ni puede, contradecir estos principios.
El Grupo Monge mantiene relaciones transparentes y justas con todos los clientes, eviento oferer vantageas competitivos disleales respecto a otros.
It adopts specific policies based on the size, typology, channel or commercial strategy of each client, with the aim of always guaranteeing the best service possible to the final consumer, without discriminatory practices.
In particular:
In general, any conduct directed to third parties (representatives of the Public Administration, responsible for public services or private subjects), carried out by employees of Grupo Monge or by those acting in its name and representation, which implies the offer, promise, solicitation, payment or acceptance, direct or indirect, of money or other benefits, with the aim of obtaining or maintaining an undue advantage related to the activities of the Group, is prohibited.
No se permiten pagos en efectivo que superen los límites legales estáblados, pagos no rastreables, en cuentas cifradas o entregas de dinero a personas distinta de las legitimately habilitadas.
The selection of providers is carried out respecting the principles of impartiality and independence, and based on the objective criteria of quality, professionalism and reliability.
Monge & CSpA evaluates and evaluates its providers, as well as realizing a continuous monitoring of them.
The internal lists of providers do not constitute an exclusion for those companies not registered, as long as they comply with the necessary requirements to satisfy the expectations of Grupo Monge.
The evaluation and qualification of new providers is carried out after the three first deliveries, measuring performance parameters according to specific internal procedures.
En servicios de consultoría o supply espécializado se valora espacially la relación de confianza established con el providerador.
According to this Code of Ethics, Grupo Monge requires its suppliers:
El Grupo Monge does not establish relationships with suppliers that do not accept these conditions, and contractually reserves the right to adopt the necessary measures (including the resolution of the contract) in case of violation of the law, contractual conditions or this Code of Ethics.
Los vínculos con providoses se rigen por procedures internals específicos y son objeto de un constante monitoreo.
The employees and collaborators involved in the purchase process:
Las relaciones con la Administración Pública o con cualquier entidad de carácter public deben basarse en el strictu complimente de la y las regulaciones aplicações, y no deben compromer en ningún caso la integrity ni la reputation del Grupo Monge.
The assumption of commitments and the management of relations with representatives of public organisms or entities with public relevance is exclusively reserved for the functions authorized for it.
En las negociaciones y relaciones commerciales con la Administración Pública, el Grupo Monge no debe influence de manera indebida en las decisions de las institucións implicadas.
In any case, the Monge Group:
The recipients of this Code of Ethics cannot offer or deliver money, gifts or benefits of any kind to public officials, employees of public services, governmental representatives, public employees or private citizens of countries with which Grupo Monge has relations, neither to compensate them for the acts of its function nor to accelerate or ensure legal processes.
They only permit acts of courtesy (obsequies, hospitality and other liberalities) when they are of low value, they do not compromise the integrity of the parties and they cannot be interpreted as a search for an improper favor. En todo caso, deben estar siempre autorizados y documentados.
El Grupo Monge recognizes the right of its employees to constitute or affiliate to a union of their choice and the right to collective negotiation, fostering a climate of mutual respect in line with the principles of transparency, equity and participation, without tolerating discrimination towards unionized employees or union representatives.
El Grupo Monge does not finance directly or indirectly to political parties, movements, committees, political organizations or trade unions, nor to their representatives or candidates, except for the contributions foreseen by specific norms.
Estos aportes deben realizarse siempre en conformance con la legislationn vigente y de forma duly documented.
Las relaciones entre el Grupo Monge y los medias correspond solely to persons or functions expressly authorized, y deben regirse por la política comunicación established por el Consejo de Administración o por la Dirección correspondente.
Only the duly trained and authorized employees can publicly represent the Group in the media.
In any case, the external communications of the Group must be precise, truthful, complete, transparent and coherent.
Any person invited to participate in congresses, seminars or to write articles in the name of the Group must have prior authorization from their Area Directorate or the Administrative Council for the texts or materials to be presented.
El Grupo Monge shows a profound sensitivity towards "non-profit" activities and initiatives that are distinguished by their ethical, social and legal value in the communities where it operates. In coherence with the principles established in this Code of Ethics, the Group can support the activities of non-profit associations with regular statutes and constitutive acts, which promote objectives of high cultural or beneficent value.
The eventual collaborations or sponsorships on the part of Grupo Monge can be related to areas such as social, sport, art, culture or entertainment, always in connection with events that represent an authentic commitment and recognized value.
Each patronage is evaluated and approved by the Council of Administration or by the Direction of the corresponding area, after an analysis of the characteristics of the event and/or the recipient organization.
En cualquier caso, al selecting the initiatives to which it decides to adhere, el Grupo Monge acts with maximum transparency and attention, avoiding any possible conflict of interests both personal and business.
Los regalos u obsequios cuyo valor exceda los límites de lo razonables o que sean coherentes con las practicaes habituales de trabajo pueden generar situaciones condicionamiento o indebida influencia, interfiriendo así en el desarrollo de las relaciones laborales.
As a reference, the Monge Group adopts the parameters established by the National Anticorruption Authority (ANAC), which sets a maximum value of 150 euros per gift, or an annual total of 600 euros for gifts from the same person or company.
El Grupo Monge prohibits all its employees and collaborators, in their relations with third parties, to offer money, obsequies or benefits of any kind that they may have as the objective of obtenar vantageas indebidas, or be personal or in favor of the companies of the Group.
In particular, any obsequio, expense of hospitality or representation offered to persons or public or private entities must, en todo momento:
Likewise, Grupo Monge prohibits its employees and its family members from accepting or soliciting, for themselves or others, gifts, benefits or favors offered by persons or companies with which they maintain labor relations, if these may affect their independence of judgment or even generate suspicion of a lack of impartiality.
They consider beneficios tanto los bienes materiales (for ejemplo, viajes, relojes, joyas, vino de alta gama, telefonos mobiles, aparatos tecnológicos, artículos de lujo, etc.) como los servicios o descuentos en la compra de bienes o servicios.
En cambio, se consideraciones de cortesía comercial los pequeños obsequios, como flores, artículos promociones, libros o dulces.
Las invitaciones comidas o cenas deben realirarse siempre con plena transparencia, sin afectar la integrita de las relaciones profesionales y mantenienendo claramente separadas la esfera personal y la laboral.
All operations and transactions carried out by Grupo Monge companies must be registered correctly in the company's accounting system, in accordance with the criteria established by law and applicable accounting principles. In addition, each register must be authorized, verifiable, legitimate, coherent and adequate.
To guarantee that the accounting complies with these requirements, any operation or accounting register that reflects a transaction of the company must be supported by a complete and adequate documentation that allows:
Each collaborator and each area of the company are responsible for the veracity, authenticity and originality of the documentation and the information managed.
Todo el Grupo Monge personnel involved in the accounting procedures has the obligation to guarantee that the supporting documentation is easily accessible, ordered in a logical manner to allow a quick consultation and made available without delay before any request from the control bodies or the competent authorities.
Any person who has knowledge of omissions, falsifications or negligence in the accounting records or in the supporting documentation must inform in a responsible and confidential manner the competent control authorities of Grupo Monge.
Por "internal controls" is understood the set of norms, procedures and organizational structures intended to guarantee, through an adequate process of identification, measurement, management and follow-up of the main risks, a sound business conduct, correct and aligned with the established objectives.
These controls contribute to protecting the company's heritage, ensuring the reliability of financial information and guaranteeing compliance with laws, regulations and internal procedures adopted by Grupo Monge.
It is the responsibility of Monge & CSpA to promote, at all levels of the organization, a culture based on conscience and the value of internal control, promoting the constant practice of verification and transparency.
Within the scope of their competences, those responsible for different areas must actively participate in the development and application of an effective business control system, and convey these principles to the members of their teams.
The employees of Grupo Monge are obliged, within their functions, to:
The Audit Committee, the company in charge of the legal review of accounts, the Supervisory Body and the entities or societies that perform audits have free access to data, documents and information necessary for the performance of their control functions.
Se entiende por blanqueo de capitales la substitution o transferencia de dinero, bienes u otros actives de origen ilícíto, así como cualquier operación destinada to hide or hinder the identification of its criminal origin.
Por financiación del terrorismo se entiende la provision o recaudación de fondos, por cualquier medio, directa o indirectamente, con la intentiono o conocimiento de que dichos resources serán utilizadas para fines relacionados con actividades terroristas.
Por reinversión de fondos ilícitos se entiende la utilizado de dinero, bienes u otros actives proventientes de delitos en actividades económicas o financieras legítimas.
El Monge Group acts with total compromise towards legality and transparency and consequently:
People are considered an essential element for the development of activities and the future growth of companies that integrate Grupo Monge.
With the end that the capacities and competences of the employees and collaborators can be fully developed, allowing each one to express their maximum potential, the areas responsible for personnel management must:
Los empleados del Grupo Monge deben estar informados sobre las dispositions de este Código Etico y los comportamientos que establece; para ello, the company organizes specific activities of information, formation and sensitization.
El Grupo Monge is committed to protecting the physical and psychological integrity of its employees, respecting their personality and preventing them from suffering pressures, discomforts or situations that affect their wellbeing.
Likewise, with the objective of safeguarding its image and reputation, Grupo Monge reserves the right to consider relevant behaviors outside the labor market that, due to its impact or notoriety, may be offensive to the company or to other employees. En tales casos, the organization will act to prevent or correct injurious or defamatory conducts.
Los empleados, por su parte, deben contribute actively to maintaining a labor environment based on mutual respect, avoiding any attitude that may affect the dignity, honor or reputation of persons.
El Grupo Monge guarantees equality of opportunities for all its employees, in all levels of the organization, and demands that in labor relations—both internal and external—no discrimination or harassment of any kind is produced.
This includes, for example, the creation of a hostile labor environment towards a person or group, unjustified interference with someone else's work or any action that hinders the opportunities for professional development of others.
Las empresas del Grupo Monge evaluate, recognize and promote their collaborators solely based on the results and demonstrated professional merits.
The Group promotes a working environment based on tolerance, respect and human dignity, and expressly prohibits:
El Grupo Monge does not tolerate sexual harassment in any of its forms, understanding for it both the condition of benefits or professional growth in exchange for sexual favors, as well as any behavior of sexual nature or based on the gender that results in the undesired and that violates the dignity and respect due to the person.
El Grupo Monge is firmly committed to the security and health of its employees and collaborators.
Por este motivo, he has established the prohibition of smoking in all places of work, including those in which the national legislation does not expressly prohibit it.
This measure seeks to guarantee a more healthy, safe and respectful labor environment for all.
Toda persona que forme parte del Grupo Monge debe contributor al mantenimiento de un ambiente laboral basado en el respeto mutuo, prestando especial attención a la seguridad propia y la de sus compañeros.
It is strictly prohibited for all employees and collaborators:
The situations of chronic alcohol dependence or stupefying substances that affect the labor performance or alter the normal development of the activity are considered equivalent to these cases.
El Grupo Monge maintains a constant commitment to improving the environmental performance of all its activities, guaranteeing at the same time the highest levels of security and quality in its products.
In each phase of development or structural and technological modification, the Group takes into account possible environmental impacts, always adopting decisions oriented towards sustainability and corporate responsibility.
In particular, the companies of Grupo Monge:
In addition, the employees of Grupo Monge, in the exercise of their daily activities, must:
En el desarrollo de sus actividades, el Grupo Monge manages an important set of information, knowledge and strategic resources that constitute an essential part of its value and its corporate identity.
Among the information considered confidential or reserved are included, for example:
Los recipientios de este Código —ya sean empleados, collaboradoras o partners— pueden acceder, directa o indirectamente, a información confidenciale con las empresas del Grupo.
This information and the knowledge generated constitute a strategic asset that must be protected with maximum rigor, assuring confidentiality and reserve at all times.
In particular, all the information, knowledge and data obtained or developed by the employees of Grupo Monge in the performance of their functions belong exclusively to Grupo Monge and cannot be communicated or disclosed without express and prior authorization.
Por lo tanto, empleados y collaboradores deben:
Likewise, it is strictly prohibited:
The computer resources constitute a fundamental tool for the development of the activities of the companies of Grupo Monge.
En relación con su utilização, los employados y collaboradores deben respectar las políticas seguridad informáticos adopted por la empresa y, en todo caso, abstenerse de:
The systems of telephone, electronic mail, access to the Internet and Intranet are the exclusive property of the companies of the Group.
The use of the telephone, electronic mail and the Internet within the working environment must be realized only with legitimate and professional purposes, respecting the levels of authorization assigned to each user.
It is the responsibility of each employee and collaborator to maintain their access credentials and identification codes in secret, preventing unauthorized third parties from accessing the company's systems, data or information.
En los ordenadores y, en general, en todos los dispositivos informáticos de la company, only pueden installarse y utiliserse programs officially acquired by the corresponding society or expressly authorized by the IT Manager of Monge & CSpA.
Está terminantemente prohibida la reproduction o duplicación no autorizada de software.
Any employee or collaborator who, consciously or inadvertently, makes copies of computer programs exposes the company to the risk of serious legal and disciplinary sanctions.
Likewise, all employees and collaborators must:
According to the established model of organization, management and control and internal policies for the use of computer media, no:
En el desarrollo de sus actividades, the companies of Grupo Monge manage a significant amount of personal data and confidential information, relative, for example, to employees, collaborators, clients and providers.
The Group undertakes to collect only the data strictly necessary to fulfill the legitimate purposes for which it was obtained, and to treat them in accordance with current legislation on the protection of personal data and confidentiality of information, expressly prohibiting its use, communication or improper disclosure.
El Grupo Monge guarantees that all data treatment is carried out respecting the principles of legality, loyalty and transparency, ensuring that personal data is used exclusively for specific, explicit and legitimate purposes.
Likewise, it is committed to adopt the appropriate technical and organizational security measures to comply with the requirements established by the current data protection regulations.
Each employee and collaborator of the Group is obliged to:
All personal participation in social networks or digital platforms must be carried out with respect for other people (such as colleagues, clients, suppliers, etc.) and for their privacy, as well as in coherence with the company's values, without implying a limitation of freedom of opinion or expression.
En caso contrario, both the author of the publication and, indirectly, the Monge Group could be exposed to legal, social or reputational risks.
Todos los empleados y collaboradores tienen la responsabilidad de distingui claramente su amíto personal del rol que desempelantes dentro de la empresa.
In particular:
Monge & CSpA has adopted the Modelo de Organización, Gestión y Control conforme al artículo 6 del Decreto Legislativo italiano del 8 de junio de 2001, n.º 231.
This model constitutes a structured set of principles, norms and dispositions designed to prevent the commission of crimes that, according to the Legislative Decree, could lead to administrative or penal responsibility for the company.
Next, the General Part of the document is presented, which defines the foundations of the control system and the preventive mechanisms adopted by Monge to guarantee an ethical, transparent and law-compliant management.
Comunicaciones sobre infractiones de las dispositivos legales nacionales y de la Unión Europea conforme al Decreto Legislativo del 10 de Marcho de 2023, n.º 24, de applicación de la Directiva (UE) 2019/1937
In compliance with the Italian Legislative Decree of March 10, 2023, n.º 24, Monge & CSpA has enabled an internal complaint channel, which guarantees — also through the use of encryption tools — the confidentiality of the identity of the person making the complaint, of the persons involved or mentioned, as well as of the content of the complaint and all related documentation.
The management of this complaint channel is in charge of the Company's Vigilance Organism.
The complainant can present his communication to the Organismo de Vigilancia de Monge & CSpA through una de las siguientes modalities, que son alternativas entre sí:
1. Por escrito, mediate una plataforma encriptada, accesible en el siguiente enlace:
2. In oral form, soliciting a direct meeting with the Vigilance Organism within 10 days following the solicitation, previa fijación de una cita.
During the meeting, the complaint—with the consent of the complainant—can be registered via a secure recording device or documented in an act drafted by the Vigilance Organism. In this last case, the complainant can review, correct and confirm the acta mediate su firma.
If the member of the Vigilance Organism is involved in the complaint, the complainant must resort to other means of communication or public disclosure provided for in the Decree. In particular, you can directly contact the National Anticorruption Authority (ANAC) through the complaints channel available in the following link: https://whistleblowing.anticorruzione.it/#/
¿Quién puede presentar una denunciation?
Complaints can be submitted by:
Protección de las personas denunciantes
The protection of persons who make complaints applies in the following cases:
Conductas que pueden ser objeto de denunciation
Se pueden presentar denuncias sobre:
| Security and conformity of products; |
| Seguridad alimentaria y de los piensos, así como salud y bienestar animal; |
| Transportation safety; |
| Public health; |
| Protection of the environment; |
| Protection of consumers; |
| Public procurement; |
| Servicios, productos y mercados financiers, prevention del blanqueo de capitales y de la financing del terrorismo; |
| Protection of private life and personal data, as well as security of networks and computer systems. |
Content of the complaint
To allow the Vigilance Agency to carry out the necessary verifications, the complaint must include — in the most detailed form possible — all relevant information about the alleged infraction.
The communication must be specified:
Podrán adjuntarse documentos que accrediten o respalden la denunciation, así como la identificación de otras personas que puedan tener conocimiento de los hechos.
We will not accept generic complaints, nor those based on public information, rumors or third-party declarations that are not verifiable.
Anonymous complaints will be evaluated based on their admissibility and foundation.
Monge & CSpA will take into account only sufficiently detailed anonymous complaints, which include concrete elements (for example, names, cargoes, offices or specific procedures) that allow the facts to be related to a determined context.
Monge & CSpA has constituted a unipersonal Vigilance Agency in accordance with article 6 of the Legislative Decree of June 8, 2001, n.º 231. Correo del Organismo de Vigilancia: odv@monge.it.
